Customer Support & Order FAQs – Shoppydoo.pk

At Shoppydoo.pk, we are committed to providing high-quality products and ensuring a seamless shopping experience for our customers.

1. How can I track my order?

Once your order is placed, you will receive an email with a tracking link. Please check your inbox and add “shoppydoo.pk” to your email contacts to ensure you receive updates. You can also track your order using the provided link.

For any assistance, feel free to call us at +92 3368936528 or email us at info@shoppydoo.pk.

2. How does the order verification process work?

After placing an order on our website, you’ll receive an automated SMS with a verification link. Simply click the link to confirm your order. If the link doesn’t work, you can contact our customer support team at +92 3368936528 or email info@shoppydoo.pk.

3. What is Shoppydoo.pk’s return, exchange, and refund policy?

We accept returns within 10 days of purchase, provided the packaging remains unopened. If the packaging has been opened and you are unsatisfied, please contact our support team for assistance.

Return Options:
Option 1:

Return your product(s) directly to Shoppydoo.pk at [Your Warehouse Address]. Once received, we will process your refund via Bank Transfer / EasyPaisa / JazzCash.

Option 2:

Our courier partner can pick up the product(s) from your delivery address. A Rs. 200 deduction will apply, and the remaining balance will be refunded via Bank Transfer / EasyPaisa / JazzCash.

If you suspect the product has been tampered with, please keep the original packaging intact. Our team will guide you on how to return it.

4. How do I return products purchased from other platforms?
If you purchased Shoppydoo.pk products from another website, please follow their return and refund policies.

For purchases from retail stores, kindly return the product to the store as per their guidelines.

For any queries, feel free to reach out to our support team!